ParentMail

ParentMail

ParentMail brings all your school information together in one simple, convenient application! Whether you have one child or more at multiple schools, from just one account you can manage school communications, top up your child’s dinner money and pay for trips and other items quickly and easily using your smartphone, tablet or computer.

The advantages of ParentMail are: 

•  Receive messages and school letters via your smartphone, tablet, or computer
•  See all your messages in one handy, uncluttered feed
•  Link to other schools or clubs that also use ParentMail
•  Easily pay for items using your preferred payment method
•  Authorise attendance for trips and events with no need to return paper forms
• When due, refunds can be processed quicker and back to the payer's account, with no need to bank cheques
• Use of ParentMail provides parents with easy access to receipts, a record of student purchases (including meals in the canteen) and letters from school
• No risk of students losing money

We will inform you about items you need to pay for through ParentMail, and you will be able to pay electronically, using any major credit or debit card and PayPal. You can also pay using cash via your nearest PayPoint retailer. All transactions are secure as all communications with the bank are encrypted, just like purchasing from online retailers.

How to get started with ParentMail

Registering with ParentMail is very easy. As soon as your child is confirmed to be joining us at Queen's Park High School, you will receive a registration email - please sign up as soon as you receive it.

If you have not received a registration email, please check your spam/junk folder. If it is not in there, please contact The Learning Trust Finance Office Email: finance@tltrust.co.uk to make sure we have an up-to-date email address for you.

Please remember that once you have registered, it is important that you keep us updated with your email and mobile numbers so we can make any changes necessary and ensure you do not miss out on important communications.

Forgotten Password?

If you have an account but can’t remember your password, click here and then click on ‘Forgotten your Password?’

Mobile App

Once registered, if you have an Android or Apple smartphone, we would highly recommend you download the ParentMail App for the best user experience. To do this, simply search for 'ParentMail' in your App store.

Cash payments via a PayPoint

The easiest way to pay via ParentMail is electronically using a credit/debit card or PayPal account and we would ask you to use this method, whenever possible. However, we recognise that there may be circumstances which mean you cannot pay electronically so ParentMail does have the facility for you, or the school, to generate a barcode to take to your nearest PayPoint retailer where you can pay in cash.

There are two PayPoint retailers within a few minutes’ walk of the school - Co-op and Vendees Local. Please note that the minimum amount that can be paid in cash at a PayPoint is £5.00. You can purchase items that are less than £5.00 but they will have to be purchased with other ParentMail items so that the total value of your basket is at least £5.00.

Equipment available to order through school 

lockers
 

Further information or support

For any queries related to ParentMail or paying in cash via a PayPoint, please contact:
The Learning Trust Finance Office
Email: finance@tltrust.co.uk